General
Is my IP address blocked?
Last Updated: 4 October 2026Suddenly unable to email, open your website or log in? Your IP address may be temporarily blocked by our security (fail2ban).
Which brands does Kyzoe operate?
Last Updated: 27 September 2026Kyzoe is an internet company and we run several websites for which we send invoices. Below is a list of the websites we send invoices for. Hosting: kyzoe.be aiphosting.com netpeople.be vcloudhosting.eu vcloud.be netpeople.be puurhosting.nl omjb.be / omjb.nl Directories: oostendelokaal.be wpress.nl webshopsaangeboden.com stadsgidshasselt.be Webshops and other websites klassiek-centraal.be wpress.nl
How to recognise an email from kyzoe.be
Last Updated: 27 September 2026Have you recently received an email from Kyzoe.be (or on behalf of Kyzoe.be) and do you have doubts about whether the message is genuine? In this FAQ article, we briefly explain how you can check whether a message really comes from Kyzoe.be. Kyzoe.be only contacts its customers by email when this is necessary. This communication...
Website migration by Kyzoe
Last Updated: 27 September 2026At the moment, this service is only offered for Linux/PHP web hosting packages with MySQL databases. Information we need from you for this service: The website/domain you want to migrate – The URL of the website, whether it is a subdomain or a TLD. The total size of the current disk storage, including the size...
Access to billing / support
Last Updated: 27 September 2026All billing and support is managed through the client area at https://kyzoe.be/klantenpaneel This is where you order domains and Microsoft 365, and where you can track and pay all your invoices. You get an overview of all your products and domains, and you can also submit a ticket for help.
Accessing the hosting control panel
Last Updated: 27 September 2026Your web hosting control panel is available at https://cp.vcloudhosting.eu All website-related changes are made here, such as adding or removing domains, DNS records, databases, mailboxes and other specific changes for your website.
Migrating your website to Kyzoe.be
Last Updated: 27 September 2026Backing up and restoring a WordPress site with Updraft In this guide, we walk you step by step through the process of backing up and restoring your WordPress website with the popular Updraft plugin. Making sure you have enough storage space for a backup/restore Before you back up your site, you need to make sure...