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15 articles

Why isn’t DKIM enabled automatically?

Last Updated: 27 September 2026

Why DKIM cannot always be activated automatically The control panel can always generate the DKIM key, but it cannot always publish the corresponding DNS record itself. And without that publication, DKIM does nothing. The difference lies in who controls the DNS zone and the outgoing mail flow. 1. The DNS zone is managed externally DKIM...

Enabling DKIM

Last Updated: 27 September 2026

What is DKIM? DKIM (DomainKeys Identified Mail) adds a digital signature to every e-mail sent from your domain. Receiving mail servers use this signature to check that the e-mail really comes from your domain and has not been altered in transit. Without DKIM, your e-mail is much more likely to end up in the spam...

Creating an e-mail address in the Enhance control panel

Last Updated: 27 September 2026

With your own domain name, you can create professional e-mail addresses, such as info@yourdomain.be. In this guide, we explain how it works. What do you need? A website/domain that has already been created in the control panel Your login details for the control panel Step 1: Log in and choose your website Go to https://cp.vcloudhosting.eu...

Adding a user alias domain or secondary domain to Google Workspace

Last Updated: 27 September 2026

If you manage several companies, brands or teams, each with its own domain name, you can link those extra domains to a single Google Workspace or Cloud Identity account. Depending on what you need, you add a domain as a user alias domain or as a secondary domain. In this article, we explain the difference...

How do I find the headers of an email message?

Last Updated: 27 September 2026

What are email headers? Email headers contain technical information about an email, such as: sender and sending mail server receiving server date & time SPF, DKIM and DMARC results IP addresses and the route of the email 👉 They are essential for: investigating spam or phishing problems with emails not arriving mail authentication (SPF/DKIM/DMARC) support...

Creating folders in Webmail (Roundcube)

Last Updated: 27 September 2026

Creating folders in Roundcube Webmail helps you keep your e-mails neatly organised. In this guide, we explain step by step how to add new folders in the standard Kyzoe Hosting webmail.   Step-by-step instructions Log in to Webmail Open your browser and go to your webmail address. This is usually: https://webmail.yourdomainname Log in with your...

Does Kyzoe offer webmail for its customers?

Last Updated: 27 September 2026

You can also always check your e-mail via your browser: https://mail.<yourdomain.name>(e.g. https://mail.vcloud.be) Log in with: E-mail address: your own e-mail address Password: your e-mail password

Setting up e-mail in Apple Mail (iPhone & iPad – iOS)

Last Updated: 27 September 2026

Apple Mail (iPhone & iPad – iOS) Steps Go to Settings → Mail Tap Accounts → Add Account Choose Other → Add Mail Account Fill in: Name Email: info@testdomein.be Password Description Choose IMAP IMAP Server: mail.<yourdomainname> Username: full e-mail address Port: 993 SSL: yes SMTP Server: mail.<yourdomainname> Username: full e-mail address Port: 465 SSL: yes...

Setting up email with the Gmail app (Android & iOS)

Last Updated: 27 September 2026

Steps Open the Gmail app Tap your profile picture → Add another account Choose Other Enter the email address: info@testdomein.be Choose IMAP IMAP Server: mail.<yourdomain.tld> Port: 993 Security: SSL/TLS SMTP Server: mail.<yourdomain.tld> Port: 465 Security: SSL/TLS Require sign-in: yes Confirm and finish

Setting up email with Thunderbird for Mobile (Android)

Last Updated: 27 September 2026

Download: https://play.google.com/store/apps/details?id=net.thunderbird.android Steps Open Thunderbird Tap Add account Enter: Email: info@testdomein.be Password: X7f!9QmR2p Choose Manual configuration IMAP Server: mail.<uwdomeinna.am> Port: 993 Security: SSL/TLS SMTP Server: mail.<uwdomeinna.am> Port: 465 Security: SSL/TLS Authentication: normal password Save the account

Setting up email with Thunderbird (computer)

Last Updated: 27 September 2026

Downloadhttps://www.thunderbird.net Steps Open Thunderbird Click Account Settings → New Account → Email Enter: Name: any name you like Email: info@testdomein.be Password: X7f!9QmR2p Click Configure manually IMAP Server: mail.<yourdomain.tld> Port: 993 SSL: SSL/TLS Authentication: normal password SMTP Server: mail.<yourdomain.tld> Port: 465 SSL: SSL/TLS Authentication: normal password Click Done

Migrating your email to Kyzoe.be

Last Updated: 27 September 2026

Use IMAP Sync to migrate mailboxes To help customers migrate their email to kyzoe, we have created a web-based tool using Gilles Lamiral’s excellent IMAP sync software. Please note: this guide is only available to kyzoe.be customers and is provided as is, without warranty. This guide also assumes that you have already set up the...

Catch-all email addresses

Last Updated: 27 September 2026

A catch-all email address is set up to receive all messages sent to any email address within a domain, even if the address does not exist or is misspelt. For example: if hello@domain.com is set up as a catch-all, this email address will also receive emails sent to helo@domain.com, hi@domain.com, and other variations. Creating a...

Email settings for your domain

Last Updated: 27 September 2026

Want to set up your email in a mail client or on your smartphone? Then you need the right server settings. In this article you will find all the details at a glance. The server settings In the settings below, always replace <uwdomeinnaam> with your own domain name. For example, if you have the domain...

Removing or disabling an email account on your iPhone or iPad

Last Updated: 27 September 2026

Want to remove an email account from your iPhone or iPad? You can do so in a few steps via your device’s settings. In this article we explain how to remove an account completely, or how to turn off just the email function while continuing to sync your calendar and contacts. Good to know Removing...

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